Walters Group is currently recruiting a Data and Administrative Support Summer Student. The primary focus of the role will be to consolidate, review and cleanse data for entry into a Customer Relationship Management (CRM) system. The role will also provide administrative support and reception coverage as required.
Main responsibilities will include:
Preparing data for entry by compiling and sorting information; establishing entry priorities.
Verifying existing customer and account data by reviewing, correcting, researching, deleting, or re-entering data. Combining data from multiple systems when account information is incomplete; purging files to eliminate duplication of data.
Skills, Knowledge and Competency Requirements
Proficiency with Microsoft Excel
Strong organization and time-management skills
Strong analytical skills and the proven ability to pay close attention to detail
Experience of providing administrative support
Good telephone manner and customer service skills
A flexible, adaptable and organized approach to work, exercising initiative and working independently as appropriate
Experience working on Customer Relationship Management (CRM) databases an asset